Privacy Policy

Last updated: 30 December 2025

At The Garden Hotel & Cafe, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect
We may collect the following information when you interact with our website:
– Name
– Phone number
– Email address
Messages sent through contact forms or WhatsApp links
Booking or inquiry details related to hotel rooms, café services, or events
We do not collect sensitive personal data such as financial or biometric information. 

2. How We Use Your Information
The information collected is used to:
– Respond to your inquiries and messages
– Process hotel room or event booking requests
– Provide customer support
– Improve our website and services
– Contact you regarding your request or booking
We do not sell, rent, or trade your personal information to third parties.

3. WhatsApp Communication
Our website may include WhatsApp click-to-chat buttons. When you contact us via WhatsApp, your communication is subject to WhatsApp’s own privacy policy. We only use the information you share to respond to your request.

4. Cookies and Analytics
Our website may use cookies or third-party tools such as Google Analytics to understand visitor behavior and improve user experience. These tools may collect non-personal information such as browser type, device, and pages visited.
You can disable cookies through your browser settings if you prefer.

5. Third-Party Services
We may use third-party services such as:
– Google Maps (for location display)
– Website analytics tools
These services may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites.

6. Data Storage Security

Personal information is stored securely through our website hosting, email systems, or messaging platforms.

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to respond to inquiries, manage bookings, or comply with legal requirements.

8. Your Rights (India – DPDP Act, 2023)

In accordance with India’s Digital Personal Data Protection Act, 2023, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

The Garden Hotel & Cafe welcomes guests of all ages, including children.

However, our website and online services are not intended for use by children under 18 without parental or guardian involvement, and we do not knowingly collect personal data from children without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
The Garden Hotel & Cafe
Phone: +91 97375 32898
Email: thegardenhotel2005@gmail.com